Jamilsoft Knowledge Base

These Terms and Conditions govern the use of all products, services, websites, applications, and platforms operated by Jamilsoft Technologies. By accessing or using our services, you agree to be bound by these Terms.

2. Scope of Services

Jamilsoft Technologies provides, but is not limited to:

• Software development and consulting services
• Digital skills training and e-learning platforms
• Digital products and online marketplace services
• Web, cloud, automation, and AI-related solutions
• Digital advertising and promotional services

Specific terms may apply to certain services and will be communicated separately where necessary.

3. Eligibility & User Responsibilities

• Users must provide accurate and complete information when using our services
• You agree not to use our platforms for unlawful, fraudulent, or abusive purposes
• You are responsible for maintaining the confidentiality of your account credentials

4. Intellectual Property

All content, software, designs, trademarks, logos, documentation, and materials provided by Jamilsoft are the intellectual property of Jamilsoft Technologies unless otherwise stated.

You may not copy, reproduce, modify, distribute, or resell any part of our services without prior written permission.

5. Payments, Pricing & Billing

• Prices for services or digital products are stated in Nigerian Naira (₦) unless otherwise specified
• Payments must be made in full unless a written agreement states otherwise
• Jamilsoft reserves the right to update pricing at any time with prior notice
• Refunds, if applicable, are subject to the nature of the service or product purchased

6. Digital Products & Marketplace

• Sellers on Jamilsoft-operated marketplaces are responsible for the accuracy and legality of their products
• Jamilsoft acts as a platform provider and is not liable for disputes between buyers and third-party sellers
• We reserve the right to remove any product that violates our policies or applicable laws

7. Service Availability & Modifications

We aim to ensure reliable service availability but do not guarantee uninterrupted access. Services may be updated, modified, suspended, or discontinued at any time.

8. Limitation of Liability

To the maximum extent permitted by Nigerian law:

• Jamilsoft shall not be liable for indirect, incidental, or consequential damages
• We are not responsible for data loss, business interruption, or third-party actions beyond our control

9. Privacy & Data Protection

Your use of our services is also governed by our Privacy Policy. We handle personal data in compliance with applicable Nigerian data protection regulations.

10. Termination

We reserve the right to suspend or terminate access to our services if you violate these Terms or engage in harmful activities.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes implies acceptance of the revised Terms.

Jamilsoft Technologies respects your privacy and is committed to protecting personal data collected through our websites, applications, platforms, and services. This Privacy Policy explains how we collect, use, store, disclose, and protect your information in compliance with applicable Nigerian data protection laws, including the Nigeria Data Protection Act (NDPA).

1. Information We Collect

We may collect the following categories of information:

2. How We Collect Information

Information is collected through:

• Account registration forms
• Service usage and platform interaction
• Payments and checkout processes
• Cookies, analytics, and automated tools
• Direct communication (email, phone, support requests)

3. Purpose of Data Collection

We use collected data to:

• Provide, operate, and maintain our services
• Process payments and deliver products
• Improve platform performance and user experience
• Communicate updates, support responses, and service notices
• Prevent fraud, abuse, and unauthorized access
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on:

• User consent
• Contractual necessity
• Legal compliance
• Legitimate business interests

5. Cookies & Tracking Technologies

Jamilsoft uses cookies to:

• Remember user preferences
• Enable core platform functionality
• Analyze traffic and performance

Users may control or disable cookies through browser settings. Some features may not function properly if cookies are disabled.

6. Data Sharing & Disclosure

We do not sell personal data. Data may be shared with:

• Payment processors and financial institutions
• Cloud hosting and infrastructure providers
• Analytics and security service providers
• Legal or regulatory authorities when required by law

All third parties are required to handle data securely and confidentially.

7. Data Storage & Security

• Data is stored on secure servers with access controls
• We use technical and organizational measures to protect data against loss, misuse, or unauthorized access
• Despite safeguards, no system is completely secure

8. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, accounting, or regulatory requirements

9. User Rights

Under applicable data protection laws, users have the right to:

• Access their personal data
• Request correction or updates
• Request deletion (where legally permissible)
• Withdraw consent at any time
• Object to certain data processing activities

Requests may be sent to our contact details below.

10. Third-Party Links & Services

Our platforms may contain links to third-party websites or services. Jamilsoft is not responsible for the privacy practices of such third parties.

11. Children's Privacy

Jamilsoft services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

12. International Data Transfers

Where data is transferred outside Nigeria, we ensure adequate safeguards are in place in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any changes.

This Acceptable Use Policy defines permitted and prohibited uses of all websites, applications, platforms, APIs, marketplaces, and services operated by Jamilsoft Technologies. This Policy applies to all users, sellers, clients, partners, and visitors.

By accessing or using our services, you agree to comply with this Policy, our Terms & Conditions, Privacy Policy, Refund Policy, and Seller Agreement (where applicable).

1. Lawful & Responsible Use

Users must:

• Use Jamilsoft services only for lawful purposes
• Comply with all applicable Nigerian laws and regulations
• Respect the rights, safety, and privacy of others

2. Prohibited Activities

You may not use Jamilsoft platforms to:

3. Marketplace-Specific Rules

Marketplace users and sellers must not:

• List prohibited or illegal products
• Manipulate pricing, reviews, or ratings
• Misrepresent product features, origin, or ownership
• Bypass platform payment systems

4. API, Automation & AI Usage

Users of APIs, automation tools, or AI-enabled services must:

• Use services within documented limits
• Avoid excessive or abusive requests
• Not train models on platform data without authorization
• Not use AI tools for surveillance, exploitation, or unlawful profiling

5. Data & Privacy Protection

Users must not:

• Collect or process personal data without consent
• Attempt to re-identify anonymized data
• Violate data protection or privacy laws

6. Security & Vulnerability Disclosure

• Users must not exploit security vulnerabilities
• Responsible disclosure of vulnerabilities is encouraged via official contact channels
• Unauthorized testing, probing, or scanning is prohibited

7. Enforcement & Penalties

Violations of this Policy may result in:

• Content removal
• Account suspension or termination
• Withholding of funds or payouts
• Legal action or reporting to authorities

Jamilsoft reserves the right to take action without prior notice where necessary to protect the platform.

8. Reporting Violations

Suspected violations may be reported to:

Email: info@jamilsoft.com.ng

9. Policy Updates

This Policy may be updated at any time. Continued use of our services constitutes acceptance of changes.

10. Governing Law

This Policy is governed by the laws of the Federal Republic of Nigeria.

This Refund & Cancellation Policy outlines how refunds, cancellations, and service terminations are handled across all products and services offered by Jamilsoft Technologies. By purchasing or using our services, you agree to this policy.

2. Digital Products (Downloads, Licenses, Templates, Software)

• Once a digital product has been downloaded, accessed, or activated, no refund will be issued
• Refunds may be considered if:
  • The product is materially defective and unusable
  • The issue cannot be resolved by our support team within a reasonable time

Refund requests must be made within 7 days of purchase.

3. Online Courses & Digital Skills Training

• No refunds after course access has been granted or learning materials have been unlocked
• Refunds may be issued if:
  • Access was not provided due to a verified technical error
  • The course was canceled by Jamilsoft

Where applicable, partial refunds may be granted before course commencement.

4. Software Development & Consulting Services

• Payments made for custom software development, consulting, or professional services are non-refundable once work has commenced
• If a project is canceled by the client:
  • Fees already paid cover time, resources, and effort expended
  • Any outstanding balance remains payable for completed milestones

5. Subscriptions & Recurring Services

• Subscription fees are billed in advance and are non-refundable
• Users may cancel subscriptions at any time to prevent future billing
• Cancellation does not entitle the user to a refund for the current billing cycle

6. Marketplace Transactions (Third-Party Sellers)

• Jamilsoft operates as a platform provider
• Refund eligibility for third-party products is determined by the seller's stated policy
• Jamilsoft is not responsible for refund disputes between buyers and sellers but may assist in mediation where possible

7. Advertising & Promotional Services

• Payments for advertising, promotions, or sponsored placements are non-refundable once a campaign has started
• If Jamilsoft fails to deliver the agreed service, a partial refund or service credit may be issued at our discretion

9. Chargebacks & Payment Disputes

Unauthorized chargebacks may result in:

• Immediate suspension of services
• Permanent account termination
• Legal recovery actions where necessary

10. Policy Updates

Jamilsoft reserves the right to update or modify this Refund Policy at any time. Changes take effect immediately upon publication.

This Cookie Policy explains how Jamilsoft Technologies uses cookies and similar technologies on our websites, applications, platforms, and services. This policy should be read together with our Privacy Policy.

By continuing to use our services, you consent to the use of cookies as described in this policy, unless you disable them through your browser or device settings.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, and improve user experience.

Cookies may be:

• Session cookies (deleted when you close your browser)
• Persistent cookies (remain on your device until deleted or expired)

2. Types of Cookies We Use

3. Third-Party Cookies

Some cookies may be placed by third-party services integrated into our platforms, including:

• Analytics providers
• Payment processors
• Advertising networks

Jamilsoft does not control third-party cookies and recommends reviewing their respective privacy policies.

5. Legal Basis for Cookie Use

Cookies are used based on:

• User consent (where required)
• Legitimate interests for functionality and security

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time. Changes take effect upon publication.

This Client / Project Agreement governs all software development, consulting, technical, digital, and professional services provided by Jamilsoft Technologies. By approving a proposal, making payment, or engaging Jamilsoft to perform services, you agree to be bound by this Agreement and our related policies.

1. Scope of Work

• Services shall be defined in a written proposal, quotation, invoice, or Statement of Work (SOW)
• Any work outside the agreed scope requires written approval and may incur additional fees
• Timelines are estimates unless expressly guaranteed in writing

3. Fees & Payment Terms

• Fees are stated in Nigerian Naira (₦) unless otherwise specified
• Payments may be milestone-based or upfront as agreed
• All invoices are payable within the stated timeframe
• Late payments may result in work suspension

All payments are subject to Jamilsoft's Refund & Cancellation Policy.

4. Revisions & Change Requests

• Reasonable revisions within the agreed scope are included
• Major changes or new features require a change order and additional fees
• Scope creep is not included in the original agreement

6. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties, except as required by law.

7. Third-Party Services & Dependencies

• Projects may rely on third-party platforms, APIs, hosting, or tools
• Jamilsoft is not responsible for outages, changes, or failures caused by third parties
• Third-party fees are the Client's responsibility unless stated otherwise

8. Warranties & Disclaimers

• Services are provided on an "as-is" and "as-available" basis
• Jamilsoft does not guarantee specific business outcomes, revenue, or performance results
• No warranty is provided beyond what is expressly stated in writing

9. Limitation of Liability

To the maximum extent permitted by law:

• Jamilsoft shall not be liable for indirect or consequential damages
• Liability is limited to the total fees paid for the specific service

10. Termination

• Either party may terminate with written notice
• Fees for work completed up to termination remain payable
• Deposits and completed milestones are non-refundable

11. Force Majeure

Neither party is liable for delays or failure caused by events beyond reasonable control, including natural disasters, network failures, or government actions.

12. Governing Law & Dispute Resolution

• This Agreement is governed by the laws of the Federal Republic of Nigeria
• Parties agree to attempt good-faith resolution before legal action

13. Entire Agreement

This Agreement, together with referenced documents, constitutes the entire agreement between the parties and supersedes prior discussions.

14. Amendments

Any modification must be made in writing and agreed by both parties.

This Seller Agreement governs the relationship between Jamilsoft Technologies and any individual or business entity that lists, sells, or distributes products or services through any Jamilsoft-operated marketplace or platform.

By registering as a Seller, you agree to be bound by this Agreement, our Terms & Conditions, Privacy Policy, Refund Policy, and any additional guidelines issued by Jamilsoft.

1. Seller Eligibility & Registration

• Sellers must be legally capable of entering into binding contracts
• Accurate, complete, and up-to-date information must be provided during registration
• Jamilsoft reserves the right to approve, reject, suspend, or terminate seller accounts at its discretion

4. Pricing, Fees & Commissions

• Sellers are responsible for setting product prices
• Jamilsoft may charge listing fees, transaction fees, or commissions as communicated separately
• Fees may be updated with notice to Sellers

5. Payments & Payouts

• Customer payments are processed through approved payment gateways
• Seller payouts are made after successful transaction completion, subject to holding periods
• Jamilsoft may withhold payouts in cases of disputes, fraud, or policy violations

6. Refunds, Disputes & Chargebacks

• Refund policies must be clearly stated by Sellers and must align with Jamilsoft's Refund Policy
• Sellers are responsible for resolving customer disputes related to their products
• Chargebacks caused by Seller misconduct may result in penalties or account suspension

8. Platform Rights & Controls

Jamilsoft reserves the right to:

• Monitor listings and seller activity
• Remove or suspend listings or accounts
• Modify platform features, fees, or policies
• Enforce compliance with platform rules

9. Limitation of Liability

Jamilsoft is not liable for:

• Seller-buyer disputes
• Product quality or performance
• Financial losses arising from Seller activities

Sellers indemnify Jamilsoft against claims arising from their products or conduct.

10. Termination

• Sellers may terminate their account at any time
• Jamilsoft may suspend or terminate Seller accounts for violations or risk exposure
• Outstanding obligations survive termination

11. Governing Law

This Agreement is governed by the laws of the Federal Republic of Nigeria.

12. Amendments

Jamilsoft may update this Agreement from time to time. Continued platform use implies acceptance of revisions.